Terms of service

OVERVIEW

This website is operated by BOXOGEN. Throughout the site, the terms “we”, “us” and “our” refer to BOXOGEN. BOXOGEN offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services.

Any new features or tools added to the current store shall also be subject to the Terms of Service. We reserve the right to update, change or replace any part of these Terms of Service by posting updates to our website. Your continued use of the website following the posting of changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the e-commerce platform that allows us to sell our products and Services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your province, state, or jurisdiction of residence, or that you have given us consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you violate any laws in your jurisdiction while using the Service.

You must not transmit any worms, viruses, or destructive code.

A breach or violation of any Terms will result in immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse Service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission from us.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

Information on this site is provided for general information only and should not be relied upon without consulting more accurate sources. Any reliance on the material is at your own risk.

We reserve the right to modify the contents of this site at any time without obligation to update information.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service at any time without notice.

We shall not be liable to you or any third-party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES

Certain products may be available exclusively online and may have limited quantities. These products are subject to return or exchange according to our Refund Policy.

We make reasonable efforts to display product images and descriptions accurately but cannot guarantee that all product displays will appear exactly as shown on your device.

Customers are responsible for ensuring that products are suitable for their intended use prior to installation or use. BOXOGEN is not responsible for improper installation, modification, misuse, or use of a product outside its intended purpose.

Unless otherwise stated, products are sold for their stated purpose only. BOXOGEN shall not be responsible for any damage, injury, or loss resulting from improper installation, mounting, handling, or use of products purchased through this website.

We reserve the right to limit quantities, discontinue products, or refuse orders at our discretion.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order. We may limit quantities purchased per person, household, or order.

You agree to provide accurate purchase and account information and to promptly update such information as necessary to complete transactions.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools over which we have no control.

Use of optional tools is entirely at your own risk and subject to the terms of the relevant third-party providers.

SECTION 8 – THIRD-PARTY LINKS

Our site may contain links to third-party websites. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites and shall not have any liability for them.

SECTION 9 – USER COMMENTS AND SUBMISSIONS

If you send comments, suggestions, or other submissions, you agree that we may use, edit, publish, or distribute them without restriction or compensation.

You are solely responsible for the content of your submissions.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally information on our site may contain typographical errors or inaccuracies relating to product descriptions, pricing, shipping charges, transit times, or availability.

We reserve the right to correct errors and update information or cancel orders if any information in the Service is inaccurate.

Delivery time estimates are provided for convenience only and are not guaranteed. BOXOGEN is not responsible for shipping delays caused by carriers, customs processing, weather conditions, or other circumstances beyond our control.

SECTION 12 – PROHIBITED USES

You are prohibited from using the site for unlawful purposes, violating intellectual property rights, harassing others, transmitting malicious code, collecting personal data without consent, or interfering with the security of the website.

We reserve the right to terminate use of the Service for violating these prohibitions.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

The Service and all products delivered through the Service are provided “as is” and “as available”, except where expressly stated otherwise.

Except where required by applicable law, BOXOGEN does not provide any additional express or implied warranties regarding the products sold through this website.

To the maximum extent permitted by applicable law, BOXOGEN’s total liability for any claim relating to products purchased through the Service shall not exceed the purchase price paid for the product.

In no event shall BOXOGEN or its directors, officers, employees, affiliates, suppliers, contractors, or service providers be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to:

installation or labor costs
contractor or technician fees
removal or reinstallation costs
project delays
loss of use
loss of profits or revenue
business interruption
any other economic or consequential losses

Customers are responsible for determining product suitability prior to installation. BOXOGEN is not responsible for costs associated with third-party services such as installers, contractors, technicians, or other service providers.

Where liability cannot be excluded under applicable law, BOXOGEN’s liability will be limited to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless BOXOGEN and its affiliates, employees, suppliers, and contractors from any claim arising from your breach of these Terms or your violation of any law or third-party rights.

SECTION 15 – SEVERABILITY

If any provision of these Terms is determined to be unlawful or unenforceable, that provision shall be severed and the remaining provisions shall remain enforceable.

SECTION 16 – TERMINATION

These Terms remain effective unless terminated by either you or us. We may terminate access to the Service at any time if you violate these Terms.

SECTION 17 – ENTIRE AGREEMENT

These Terms of Service and any policies posted on this site constitute the entire agreement between you and BOXOGEN regarding use of the Service.

SECTION 18 – GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein.

SECTION 19 – CHANGES TO TERMS OF SERVICE

We reserve the right to update or change these Terms of Service at any time. Continued use of the website following such changes constitutes acceptance of those changes.

SECTION 20 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to:

BOXOGEN
info@boxogen.com
Boxogen Inc.
1554 Carling Avenue, Suite 100
Ottawa, Ontario K1Z 7M4
Canada